“Quality is not an act, but a habit” – Aristotle

Quality

Whether you are implementing a Quality Management System from scratch, need some help maintaining or updating an existing QMS, or would simply like to align your working practises to quality standards we can help.

Percipient Consulting can work with you to implement and develop your Quality Management System to achieve certification against the internationally recognised quality standard ISO 9001:2015.

We provide the following services:

Quality Planning

  • Gap analysis of current working practise against ISO 9001:2015
  • Produce detailed plans to identify and break down key steps to achieve certification of the Quality Management System

Implementing procedures, policies, processes and documents

  • Identify necessary high-level policies and procedures.
  • Draft or review required policies and procedures, templates and checklists to support business processes.
  • Map processes as required.

Audits

  • Produce annual internal audit plans to meet all regulatory requirements and business needs.
  • Complete internal audits to assess compliance to agreed standards, providing recommendations for process controls/improvements where identified.
  • Pre assessment audits (helping you prepare for an initial accreditation assessment)
  • Support the business with 3rd party audits such as BSI or other regulatory compliance audits as and if required
  • Help staff prepare for assessment audits from regulatory bodies

Training

Produce and provide bespoke quality awareness training packages to support the QMS as required, including:

  • General staff quality awareness
  • Interpretation of ISO 9001:2015 clause by clause for relevant stakeholders
  • Internal auditor training