Privacy Policy

Percipient Consulting is committed to ensuring that your personal data and privacy is protected.  

Our contact details

Our website address is:

Percipient Consulting Ltd

Registered address:

72 Caerau Road
Newport, South Wales
NP20 4HJ

Our main point of contact for data protection matters is Sarah Richards –

What personal data we collect and why we collect it

What type of information we have

We currently collect and process the following information:

  • Name, company name, email address, business address and telephone number
  • If you purchase any of our training products or services, we will collect your payment details in order to process the transaction
  • If you attend one of our training courses or workshops we will collect your name, company name, email address and job role

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To request details and more information about the services we provide
  • To receive our newsletter
  • To provide training or consultancy services to you

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is that it is necessary for the purposes of our legitimate interests and our customers’ legitimate interests in providing and receiving requested services and communicating with our customers.

What we do with the information we have

We use the information that you have given us in order to provide the training or consultancy services that you have requested.  

If you have requested to be kept up to date with our latest training products or services, we will use the contact details you have given us to provide you with our newsletter.   You can opt out of receiving our newsletter and marketing information at any time by contacting us at and asking to be removed from our mailing list.

If you have attended one of our training courses or workshops or received any other services from us and provided feedback on the training received or services provided, we may publish this feedback on our website, in marketing literature and on our social media channels.    We will not publish any identifying personal data in connection with the feedback you have provided without your prior consent.

Who we share your data with

We may share your personal data with our professional advisors, insurers and accountants only to the extent necessary for the purposes of processing our company accounts and fulfilling our statutory obligations as a limited company.

How long we retain your data

Your information is securely stored on our secure computer network.

We keep records of financial transactions in accordance with statutory law.   

We keep contact information and records of training provided for 3 years.

We will then dispose of your information by securely destroying the records we hold.

What rights you have over your data

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

Additional information

Comments left on this website

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.   When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We do not currently use analytics on this website and will update this section once this changes.

This Privacy Policy was last updated on 26th April 2019.