Percipient Consulting is committed to ensuring that your personal data and privacy is protected.
Our contact details
Our website address is: https://www.percipientconsulting.co.uk.
Percipient Consulting Ltd
72 Caerau Road
Newport, South Wales
Our main point of contact for data protection matters is Sarah Richards – firstname.lastname@example.org
What personal data we collect and why we collect it
What type of information we have
We currently collect and process the following information:
- Name, company name, email address, business address and telephone number
- If you purchase any of our training products or services, we will collect your payment details in order to process the transaction
- If you attend one of our training courses or workshops we will collect your name, company name, email address and job role
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To request details and more information about the services we provide
- To receive our newsletter
- To provide training or consultancy services to you
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is that it is necessary for the purposes of our legitimate interests and our customers’ legitimate interests in providing and receiving requested services and communicating with our customers.
What we do with the information we have
We use the information that you have given us in order to provide the training or consultancy services that you have requested.
If you have requested to be kept up to date with our latest training products or services, we will use the contact details you have given us to provide you with our newsletter. You can opt out of receiving our newsletter and marketing information at any time by contacting us at email@example.com and asking to be removed from our mailing list.
If you have attended one of our training courses or workshops or received any other services from us and provided feedback on the training received or services provided, we may publish this feedback on our website, in marketing literature and on our social media channels. We will not publish any identifying personal data in connection with the feedback you have provided without your prior consent.
Who we share your data with
We may share your personal data with our professional advisors, insurers and accountants only to the extent necessary for the purposes of processing our company accounts and fulfilling our statutory obligations as a limited company.
How long we retain your data
Your information is securely stored on our secure computer network.
We keep records of financial transactions in accordance with statutory law.
We keep contact information and records of training provided for 3 years.
We will then dispose of your information by securely destroying the records we hold.
What rights you have over your data
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
Comments left on this website
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